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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Snyder

July 2, 2026

5  out of  5
rating by Alan Snyder
"Garrett was recommended to me by agent in MD as someone who could help me insure my vacation property in WV. Glad for the referral as Garrett was uber responsive and went out of his way to give me a good number of discounts. He explained every line of my policy and patiently answered my questions. Would highly recommend folks use Garrett! State Farm def the best insurance company out there."
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Megan Dixon

June 28, 2026

5  out of  5
rating by Megan Dixon
"Great experience and great service! Everything was explained and broke down and Garrett made sure I got the best coverage possible."
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Christine “Christine” Campbell

June 25, 2026

5  out of  5
rating by Christine “Christine” Campbell
"The agents were very friendly and helpful. Answered all my questions, knowledgeable."
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Khalil Nasar

June 22, 2026

5  out of  5
rating by Khalil Nasar
"Super responsive and helpful! Had back to back need for tow and then glass repair and Garrett was prompt to tell me what my coverage was and issue reimbursements. The motto is true like a good neighbor State Farm is there. Thanks Garrett and team!"
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Courtney-Rose Dantus

June 12, 2026

5  out of  5
rating by Courtney-Rose Dantus
"We had the pleasure of working with CJ on a policy for a new property. He was kind, professional, and very responsive. I appreciate how he took time to answer all of my questions, created a policy specific to our needs and even helped us bundle some other policies for added savings and increased protection. Overall very happy with my experience and would highly recommend!"
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Sean Weigle

June 10, 2026

5  out of  5
rating by Sean Weigle
"They took care of everything that I needed done and helped with things with house an trucks that I needed done done"
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luke christie

June 8, 2026

5  out of  5
rating by luke christie
"Thank you Angela for always helping me with my insurance questions"
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Maggie Kerns

June 5, 2026

5  out of  5
rating by Maggie Kerns
"CJ was wonderful to speak with on the phone. Top notch professional. Will be recommending him to family members in the future."
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Erin Twigg

May 29, 2026

5  out of  5
rating by Erin Twigg
"This group makes you feel right at home. They take care of you and make sure to get you the best they can."
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brad duckwall

May 28, 2026

5  out of  5
rating by brad duckwall
"We've been with state farm for many years and the prices are great and the service is amazing"
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Laura Priemer

May 27, 2026

5  out of  5
rating by Laura Priemer
"Fast Friendly Service Lisa went above and beyond to get me the best deal on auto insurance I switched from progressive insurance and I’m saving over 125$ on car insurance!!!! Highly recommend Sate Farm Insurance in Berkeley Springs Wv!!!"
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Missee Yost

May 19, 2026

5  out of  5
rating by Missee Yost
"Very nice and understanding...have had state farm for awhile and love it...The people explain things so you understood everything in your policy."
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M Scott

May 18, 2026

5  out of  5
rating by M Scott
"Absolutely amazing customer service and April always goes above and beyond to help me. I’ve been with them 10 years and have been very satisfied the whole time!"
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Krystal Curtis

May 16, 2026

5  out of  5
rating by Krystal Curtis
"Garrett and all the others in the office are extremely helpful and friendly. Highly recommend!"
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Virgina Schultz

May 16, 2026

5  out of  5
rating by Virgina Schultz
"Everyone is very nice, professional, and knowledgeable. Have been with State Farm for 40+ years. The ladies at the Berkeley Springs office are awesome."
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Amanda Patterson

May 14, 2026

5  out of  5
rating by Amanda Patterson
"Great customer service and support for assistance and claim reporting."
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stacy lambert

May 13, 2026

5  out of  5
rating by stacy lambert
"I have been a customer of State Farm for many many years ! I have had the best service and everyone in they’re office is very knowledgeable"
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D.J. Zahnow

May 13, 2026

5  out of  5
rating by D.J. Zahnow
"I’ve had a great experience with State Farm in Berkeley Springs! Garrett, April and the entire team is always there to answer any questions I have and takes the time to make sure I’m getting the best rates and coverage possible. Everyone is knowledgeable, responsive, and genuinely cares about helping her customers. It’s reassuring to know I can count on such excellent customer service whenever I need assistance. Highly recommend!"
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rowhan cummings

May 5, 2026

5  out of  5
rating by rowhan cummings
"got what we needed in a timely manner and has been very responsive and proactive getting us set up in our new home."
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Sarah Rhodes

April 27, 2026

5  out of  5
rating by Sarah Rhodes
"It's a excellent place and the staff is very helpful and friendly"
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Randy Seese

April 20, 2026

5  out of  5
rating by Randy Seese
"If I could give April a 10 I would she has helped me out with everything."
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Chasity Kyne

April 20, 2026

5  out of  5
rating by Chasity Kyne
"I had the pleasure of speaking to April at this office. She was very polite, knowledgeable and provided quick, courteous service."
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Mario Escalante

April 13, 2026

5  out of  5
rating by Mario Escalante
"Good employees accurate life insurance policies for my good family"
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Tamara Dean

April 13, 2026

5  out of  5
rating by Tamara Dean
"Added vehicle"
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Tonya Martz

April 13, 2026

5  out of  5
rating by Tonya Martz
"Love my insurance person April Wise Beard. She’s there when I need her!"
We responded:
"Tonya, thank you very much for your review and kind words of April. As many know she is a favorite of our policyholders!"